About Our Process
WHAT TO EXPECT AT YOUR FIRST APPOINTMENT?
For a first-time dilated exam, expect to spend 60-90 minutes in our office.
- Our friendly front desk staff will check you-in and orient you to the office. They will ensure that all forms and necessary insurance information is in order.
- Our Ophthalmic Assistants and Technicians will check your vision, update your glasses prescription, and listen to your vision concerns.
- Any testing that the doctor feels will assist in caring for you will be performed.
- You will meet with the Doctor and address all of your concerns. All testing results will be discussed and any treatment recommendations will be given. We pride ourselves on taking our time with each patient.
Appointments
To make an appointment, call Eye Associates of Lancaster office today. Our team will schedule your appointment and answer any questions you may have.
Call us at (717) 397-4724
Cancellations
If you must cancel your appointment, please contact the office at least one business day in advance. Your courtesy will make it possible for us to serve our patients more efficiently. Failure to provide the proper advance notice will result in a $50 charge.
If you have to cancel or reschedule for any reason, please call ahead to avoid a fee!
Emergency Eye Care
If an emergency occurs outside of regular office hours, call the office and our medical answering service will contact the doctor on call. If you cannot reach the physician and it is an extreme emergency, such as trauma, bleeding, infection, or severe pain, please go immediately to the Emergency Room.
1254 Lititz Pike, Lancaster: Monday – Friday, 8am-5pm
606 Community Way, Lancaster: Monday – Friday, 8am-5pm
Ephrata Office: By appointment only
Phone: (717) 397-4724
Fax: (717) 397-6687
Text: (717) 734-5802
